FREQUENTLY ASKED QUESTIONS
Are escape rooms scary?
No, the experiences in the escape rooms are mysterious but not scary. Even for people who are claustrophobic the escape room is not scary. The rooms are pretty big, and no one gets forced into something that they don’t want to do. You are free to leave the room at any time if you are feeling uncomfortable, just ask us. This has never happened before, but we are prepared for a situation like that.
Can my child of 12 years old also participate in our team?
Yes definitely, he might be the smartest player of the team.
Is it possible to let our children of 12 years old play the game without any supervision?
Probably not. Most of the puzzles are not dependent on age, but some of them can be difficult to solve without the help of an adult. However, we had groups of children of 14 years old who did a good job. Therefore, we set the minimum age to play without the supervision of an adult at 14 years old. For children younger than 14 years old, a supervisor of at least 16 years old is required.
Can we be tipsy when participating in the escape room?
Absolutely not. A clear mind is needed to participate, moreover the rooms are more than 100 years old and aren’t furnished to deal with tipsy people. We are very strict in this rule, we will remove players who are under the influence of alcohol.
What are the costs of the escape rooms in Rotterdam?
The price of the room ‘L Architect is €139,00 for a game. The price of the Le Residence room is also €139,00.
Can we participate in the game with more than 6 persons at one time?
6 players in one room is our maximum. With more players, the dynamic of the group will change and will influence the experience negatively.
Is the Escape Room wheelchair friendly?
No, the location and rooms are unfortunately not accessible for wheelchairs.
Does the escape room accept unpaid reservations?
No, we only accept paid reservations. This will increase the speed of our system and increase transparency.
Until what time is it possible to get a refund?
You can change or cancel your reservation up till 3 days before the booking of the escape room. In the 72 hours before the reservation, there is no refund possible.
